Camping Department New Refund Policies
The Camping Committee has approved a new refund, cancelation and rescheduling policy for camp facility rentals. The policy was effective as of January 1, 2025.
New: Camp Facility Refund and Cancelation Policies
- All facilities collect and retain a deposit* that is non-refundable and non-transferable.
- Requests for refunds/cancelations/rescheduling need to be made in writing (preferably via email).
- Cancelation Timeline:
- 30+ days prior to arrival date = full refund less the deposit.
- 29 to 8 days prior to arrival date = full credit less the deposit.
- 7 days prior to arrival date = full forfeit of fees paid.
- Credits will be available for 365 days and can be used for any facility rental or program operated by the Northern Star Camping Department.
- Rescheduling requests without loss of deposit are allowed once per original reservation and may incur a rescheduling fee.
- The rescheduling fee is $25.00.
- Fees will be incurred when a change is requested less than 30 days prior to arrival date.
- Rescheduling requests received less than 24 hours in advance of scheduled arrival will not be honored.
*Facilities collecting the entire fee at time of registration will designate 35% of the fee to be the deposit (which is non-refundable and non-transferable).